About Saratoga Hospital
Mission
To serve the people of the Saratoga region by providing them access to excellence in healthcare in a supportive and caring environment.
Vision
Saratoga Hospital will be the preeminent provider of the highest quality healthcare for Saratoga region residents.
- We will be a regional provider for certain service lines and, as an organization, will occupy a niche between traditional community hospitals and tertiary medical centers.
- We will be both a high-quality and high-service provider and will be known for our timely acquisition of cutting-edge technology.
- We will increase inpatient capacity to keep pace with our growing region. Eventually, all inpatient rooms will be private to help provide the privacy and dignity that all patients deserve.
- We will develop, over time, the Saratoga Medical Park at Malta into an integrated healthcare campus to serve the growing needs of the Saratoga region.
- We will continue to expand outpatient services, choosing the most convenient locations possible. Our goal is for the majority of Saratoga residents to be within 10 minutes of a Saratoga Hospital-affiliated facility.
- We will recruit and retain highly skilled physicians. We will build relationships with physicians and other providers to help ensure their long-term commitment to the Saratoga region.
- We will be recognized as a community leader. Employees will be encouraged to assume leadership roles in community-based organizations. The Hospital will partner with other worthy organizations whose goals are to improve the communities we serve.
- We will be known as an innovative organization—one that is always looking for a better way to provide a service or meet a community need.
- We will generate sufficient operating margin to allow it to meet community needs.
Values
Saratoga Hospital continuously evaluates and monitors our quality against performance benchmarks from regional and national organizations. Saratoga Hospital continuously cultivates a culture of quality whereby every employee is always focused on the delivery of high-quality care and encouraged to make suggestions when improvements are possible.
Saratoga Hospital places the highest priority on providing outstanding customer service to our patients, physicians, and visitors. Service excellence is part of the culture at Saratoga Hospital, and the organization is committed to constantly enhancing the patient experience.
Saratoga Hospital understands that people are our most valued resource and, as such, every employee, physician, and volunteer deserves respect. Saratoga Hospital offers a caring and supportive environment for its employees and one that cultivates leadership development.
Saratoga Hospital remains ready to meet the needs of a growing Saratoga region, through expansion of existing services or the development of new services and sites when justified.
Saratoga Hospital maintains financial strength in order to provide resources for a growing Saratoga region. Saratoga Hospital recognizes the important role that our community plays in philanthropic support. We nurture the partnership between Saratoga Hospital and the community to meet the growing healthcare needs of the Saratoga region.
Awards & Accreditations
Saratoga Hospital is proud to have earned independent third-party accreditations from some of the most distinguished health care organizations in the country. See what we have achieved.
Nursing Excellence
Saratoga Hospital was the first in the Capital Region to attain Magnet status for nursing excellence from the American Nurses Credentialing Center and have maintained that designation for 15 years. Find out what makes nursing special at Saratoga Hospital.
Patients & Visitors
Our primary concern at Saratoga Hospital is the comfort and safety of our patients and visitors. We strive to make your visit as comfortable and convenient as possible. We also offer a variety of financial and insurance assistance opportunities.
If you have any questions, don’t hesitate to contact a patient care representative at 518-587-3222.
Our Patient Relations staff is available to assist you. Find out more.
We are confident you will receive care that is both exceptional and compassionate. For information on your hospital stay for you and your family, see Saratoga Hospital's online Patient Guide. You can also find information about parking at Saratoga Hospital.
Community Services
Learn more about what we're doing to improve the health and wellbeing of our community. You can also read our community service plans.
Care & Treatment
As part of the Albany Med Health System, we offer care and treatment for almost all conditions in settings throughout northeastern New York.
Among the many services we are proud to offer:
Find a Doctor
Visit the Albany Med Health System Physician Directory to search for the doctor you need and to find out more about the caregivers working at Saratoga Hospital and in the entire Albany Med Health System.
About Us
Learn about our role in the Albany Med Health System, including, leadership, research and innovation, making a gift, and more.
Saratoga Hospital Neurology Practice Relocation Plans
State law requires Saratoga Hospital to post publicly documents related to a planned relocation of the hospital's neurology practice. These documents are located below in PDF format.
Contact Us
Saratoga Hospital
211 Church Street,
Saratoga Springs, NY 12866
Frequently Called Phone Numbers
Saratoga Hospital Front Desk and general information: 518-587-3222
Alfred Z. Solomon Emergency Center: 518-583-8313
Billing and Financial Assistance: 518-583-8343
Community Wellness: 518-580-2450
Compliments and Concerns: 518-580-4182
Corporate Compliance and Audit: 518-262-4692 or email: [email protected]
Human Resources: 518-583-8484
Medical Records: 518-583-8304
Information on our new MyChart patient portal, in effect Nov. 2, 2024, can be found on the MyChart webpages.
Saratoga Hospital Board of Trustees
Jill J. VanKuren | President & CEO | Saratoga Hospital
Heather M. Ward | Chairperson | Wright Family Foundation, Inc.
Elizabeth Wood Pustolka | Vice Chairperson | COO & Deputy Superintendent Capital Region BOCES
Frank Messa | Treasurer | Former Foundation Board Chair
David Collins | Secretary | President/CEO, D.A. Collins Construction Company
Raimundo C. Archibold, Jr. | Managing Director, Schwartz Heslin Group, Inc.
Michael Billok | Bond, Schoeneck and King, PLLC
Kari P. Cushing | Executive Director, Franklin Community Center, Inc.
Barbara Ferraro | Chair, Foundation Board
Kim Hedley | Chair, Health Sciences Division & Associate Professor, SUNY Adirondack
David Hindson, MD | Medical Staff President, Saratoga Hospital
Susan Law Dake | President, Stewart’s Foundation, Stewart’s Shops
Dennis McKenna, MD | President & CEO, Albany Med Health System
Marianne A. Mustafa, MD | Physician, Saratoga Family Medicine
J. Thomas Roohan | Owner, Roohan Realty
Maragret Smith Cassier | President/Owner, Airosmith Development
Elizabeth Sobol | President & CEO, Saratoga Performing Arts Center
Dwane Sterling | Chief Technology Officer, Skidmore College
Mike Trimarchi | Chief Finance Officer, Edmentum
A Brief History of Saratoga Hospital
A group of prominent women who were determined to meet their community’s desperate need for medical care founded Saratoga Hospital in the late 19th century. Back then, despite its popularity as a “water cure” destination, Saratoga Springs did not have a hospital. Instead, injuries and other emergencies were treated in a room in police headquarters.
Records indicate that the “police hospital” was used every few months in 1890 and 1891, and that at least one man died there. At about the same time, the group of women began meeting to plan a more fitting replacement for the inadequate facility. On December 11, 1891, five of them signed the certificate of incorporation for Saratoga Emergency Hospital, the organization that ultimately would become Saratoga County's leading health care provider.
During the more than 120 years since, Saratoga Hospital has remained true to the vision of its founders, keeping pace with the changing needs of the community to ensure its continued good health and exceptional quality of life.
In 2017, Albany Med and Saratoga Hospital finalized their affiliation agreement. The Albany Med Health System was announced in 2020, which eventually came to comprise Albany Med, Saratoga Hospital, Columbia Memorial Health and Glens Falls Hospital, as well as the Visiting Nurses.
