Patient Relations - Columbia Memorial Health
At Columbia Memorial Health, our patients come first. We focus on the patient experience, providing clinical excellence, and superior service. Our commitment to providing safe, compassionate, quality care creates a satisfying experience for our patients.
If you have any questions or concerns about our hospital or care centers that cannot be resolved by your care team, please contact our Patient Experience department.
The role of the Patient Experience team is to provide information and education on patient rights to patients, family members, visitors, and staff. They can address any concerns or complaints.
Patient Experience
518-697-7169
[email protected]
Learn more about your hospital visit.
If translation services are needed, please ask your nurse to connect with Language Line, or contact Patient Relations at 518-697-7169.
For patients with hearing or visual impairments, tablets are also available through Patient Relations.
Providing the best care to our patients is our priority, and we appreciate your feedback.
Please fill out this form to provide a testimonial about your experience at Columbia Memorial Health. Please indicate if you would prefer we not use your name when sharing your comments internally or externally.
This hotline is for reporting issues that you believe may represent acts of non-compliance, such as fraudulent or abusive billing practices, or possible violations of federal or state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Albany Med Health System Corporate Compliance Hotline
518-264-8477
A confidential and anonymous form can also be used to report potential instances of noncompliance.
