MyChart

Your secure online patient portal.

New Patient Portal: Sign Up Now!

To make your connection to the Albany Med Health System even stronger, all System hospitals has switching to a new patient portal, MyChart.

All patients of all of our hospitals can sign up now and should for a MyChart account. Please see the FAQs below for more information about the transition and how to download your health records if you have a current patient portal account at one of our hospitals.

If you have already created a MyChart account as an Albany Medical Center patient, you do not need to sign up again. Log in to your MyChart account.

About MyChart

MyChart is our secure online patient portal that allows you to easily manage your own health care—anytime, anywhere.

With MyChart, you can:

  • Request prescription refills
  • Schedule and manage upcoming appointments
  • Read lab results
  • Chat with your doctor
  • Access your child's or other family member's records
  • View and pay bills
  • Complete pre-visit tasks
  • And more, all in one place

The Albany Med Health System has transitioned to a single, unified electronic medical record, which connects patient records for inpatient and outpatient services, scheduling, registration, and billing throughout each System hospital and clinic location. That means no matter where you seek care in the health system, your information will be readily available to all our clinical teams. MyChart is our new secure 24/7 online patient portal that allows you to easily manage your own health care, including refilling your prescriptions, managing your appointments, messaging your doctor, and more.

No, there is an option to sign up without an activation code. You can sign up now to skip the activation code.

On Nov. 2, 2024, patients no longer have access to Healow. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.

You can also request your records at any time from Columbia Memorial Health.

As of Nov. 2, 2024, patients no longer have access to My Health Record. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.

You can also request your records at any time from Glens Falls Hospital.

As of Nov. 2, patients no longer have access to the Medent patient portal. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.

You can also request your records at any time from Saratoga Hospital.

Yes. For bills from Albany Medical Center or Albany Medical College issued on or after March 2, 2024, you can pay these directly in MyChart. For bills from Columbia Memorial Health, Glens Falls Hospital, or Saratoga Hospital issued on or after Nov. 2, 2024, you can pay these directly in MyChart.

Learn more about patient billing at the Albany Med Health System, including other ways to pay your bill or apply for financial aid.

Do you still have questions?

Check our MyChart FAQs or call our MyChart support line at 833-670-9095 for help anytime.