Communications & Marketing

Media Requests

The office of Communications & Marketing welcomes media requests. Reporters seeking comment from Albany Medical Center, the Albany Med Health System, or any of our member hospitals, or those seeking interviews with our physicians, should email the Communications & Marketing staff (see below) or call 518-262-3421.

Marketing and Graphics

Eli Fanning
Director of Marketing
[email protected]

Robert Sager
Senior Marketing Specialist
[email protected]

Lori Hansen
Graphic Services Manager
[email protected]

Terese Garcia
Graphic Design Specialist
[email protected]

Media Policies

Reporters and editors can call Public Relations at 518-262-3421 Monday through Friday, 8:30 a.m. to 5 p.m. or 518-262-3111 nights and weekends.

• Because the care of patients is our primary responsibility, we require reporters to coordinate interview and photograph requests with Public Relations, who will accompany reporters on our campuses
• No photos or video of patients may be taken without PR first securing written permission from the patient
• We follow the American Hospital Association's guidelines regarding patient privacy issues contained in the federal Health Insurance Portability and Accountability Act (HIPAA)

Under HIPAA regulations, we cannot provide a one-word condition (fair, serious, critical) if one of the following circumstances apply, even in cases of public record:

• The patient has opted out of being listed in the hospital directory. In this case, no information can be shared, including whether the person is even a patient at the hospital
• No information will be given to the media before family knows that a patient is in the hospital
• The reporter does not supply the full name of the patient. For example, a reporter calling and requesting the names and conditions of "those injured in the Thruway accident earlier tonight" cannot receive information

HIPAA does not permit the release of the following information:

• Age/date of birth
• Home address
• Nature and description of injuries